Solutions

Technology Solutions at the Press of a Button

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Interactive Quick Assessments

Cybersecurity

Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.

Cloud (IaaS)

Infrastructure as a Service (IaaS) provides virtual or physical servers on demand. The servers, storage, and network hardware are located in the provider’s data center and abstracted from the customer.

UCaaS

UCaaS is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.

SD-WAN

SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via MSPs.

Contact Center as a Service (CCaaS)

Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.

Colocation

Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.

Connectivity

Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.

Broadband

This condensed Broadband Assessment is designed to gather all the required information to complete an order for a single site. For multisite deals or other circuit types, please fill out the Connectivity Assessment instead.

Cloud Backup & Disaster Recovery

Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer’s on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.

Desktop as a Service

Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI in that the provider hosts and manages the desktop virtualization platform.

Hosted Email

Hosted Exchange is a managed email environment in the cloud that provides mailboxes to end users. Environments may be shared (multi-tenant) or dedicated to a single customer.

Telecom Expense Management

Telecom Expense Management (TEM) is a managed service involving the analysis of telecom service orders, inventory, bills and disputes in order to reduce telecom spend. The TEM Provider audits the client’s bills on a monthly basis and uploads the billing data in an easy-to-use SaaS client portal. This allows the client to see all telecom (wireline and wireless) spend in a single tool to improve contract negotiations and allow for better decision controls. Clients who implement TEM solutions usually save 20-35% annually.