Software defined wide area network (SD-WAN) is an evolutionary approach to the WAN that offers simplified management, better application performance, & improved resiliency
Contact Center as a Service is a cloud solution that replaces traditional call centers, layering in chat, social, & email via skills based routing allowing agents to work from any location.
Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.
This condensed Broadband Assessment is designed to gather all the required information to complete an order for a single site. For multisite deals or other circuit types, please fill out the Connectivity Assessment instead.
Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.
Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI in that the provider hosts and manages the desktop virtualization platform.
Hosted Exchange is a managed email environment in the cloud that provides mailboxes to end users. Environments may be shared (multi-tenant) or dedicated to a single customer.
Telecom Expense Management (TEM) is a managed service involving the analysis of telecom service orders, inventory, bills and disputes in order to reduce telecom spend. Clients who implement TEM solutions usually save 20-35% annually.