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Phone Systems (UCAAS)

Unified Communications as-a-Service (UCaaS) is a cloud based communications platform incorporating phone, video, & chat.

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SD-WAN

Software defined wide area network (SD-WAN) is an evolutionary approach to the WAN that offers simplified management, better application performance, & improved resiliency

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Contact Center (CCaaS)

Contact Center as a Service is a cloud solution that replaces traditional call centers, layering in chat, social, & email via skills based routing allowing agents to work from any location.

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Security

Cybersecurity covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation, email security, AppSec, & 24/7 SOC

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Data Center

Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.

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Internet Access

Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.

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Telecom Expense Management

Telecom Expense Management (TEM) is a managed service involving the analysis of telecom service orders, inventory, bills and disputes in order to reduce telecom spend.

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Disaster Recovery (Draas)

Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.


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IaaS

Infrastructure as a Service (IaaS) provides virtual or physical servers on demand via data center; abstracted from the customer.

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Broadband

This condensed Broadband Assessment is designed to gather all the required information to complete an order for a single site. For multisite deals or other circuit types, please fill out the Connectivity Assessment instead.

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Hosted Email

Hosted Exchange is a managed email environment in the cloud that provides mailboxes to end users. Environments may be shared (multi-tenant) or dedicated to a single customer.


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Desktop (DaaS)

Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI in that the provider hosts and manages the desktop virtualization platform.

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